The Vinyl Frontier complies with all selling regulations, including Distance Selling Regulations and Data Protection laws.
The Vinyl Frontier Ltd uses Worldpay to process debit and credit card payments. We do not see or store any customer card details at any time.
RETURNS & REFUNDS
Returns are accepted on all items within 30 days of the date of purchase.
Items must be returned in their original condition. For example, a new and sealed item must be returned in its original, new and sealed condition.
Please contact us first if you wish to return an item that is not in its original condition. We will then advise you if we are able to accept the return of the item.
The buyer is responsible for return postage costs and will not receive reimbursement for original or return postage costs unless the item is faulty, damaged or significantly not as described.
If the item is damaged, faulty or significantly not as described, we will refund all original and return postage costs.
All item price and postage refunds will be credited to buyers upon safe receipt of the returned item. If the buyer chooses to return a damaged, faulty or significantly not as described item by any form of tracked delivery method which attracts additional postage costs, we will only refund the standard return delivery charge and not any additional costs.
Please contact us for full details of how to return an item and/or obtain a refund.