Terms and Conditions

THE VINYL FRONTIER GRADING SYSTEM
 
GRADING FOR RECORDS
 
Our system for grading records is based largely upon the premise of the Record Collector grading system – but we operate to far stricter standards. As record buyers ourselves, we do not want to receive something graded as “Good” when it is covered in scratches and the sleeve is torn virtually in half. That is NOT good. Our gradings hopefully reflect what we would like to receive as buyers. It means that “Good” genuinely is good and even “Fair” is more than acceptable.
 
The prices of all records listed reflect their condition. If a grading is not shown, please be assured that the record has been examined and priced accordingly.
 
Mint
 
The record itself is in brand new and unplayed condition. The cover and any extra items such as the lyric sheet, booklet or poster are in perfect condition. A grading of Mint is only used when we are certain the record has never been played and it is clear that all packaging is complete and perfect. Records that are factory sealed will be taken as being in mint condition. However, that does not always apply to the outer packaging, which will be graded accordingly
 
Near- Mint
 
The record itself is in very much new condition with no visible marks or deterioration in sound quality. The cover and any extra items such as the lyric sheet, booklet or poster are in near-perfect condition.
 
Excellent
 
The record shows some very small signs of having been played, but there is very little if any lessening of the sound quality. One or two very minor surface marks may be apparent to the naked eye but nothing of note. The cover and packaging will have very minimal wear and no noticeable creasing.
 
The use of Excellent+ and Excellent- will demonstrate an item that is very slightly above or very slightly below the standard of Excellent.
 
Very Good
 
It is clear that the record has been played but has been well looked-after. There may be some visible but minor surface marks or blemishes and the odd very light scratch but there is no major deterioration in sound quality. The cover and any accompanying items may have a little wear but no major defects, tearing or creasing.
 
The use of Very Good+ and Very Good- will demonstrate an item that is very slightly above or very slightly below the standard of Very Good.
 
Good
 
It is clear that the record has been played on a number of occasions and the sound quality may have deteriorated slightly. There may be some generally light surface marks, blemishes, scuffing and very light scratches. The cover and contents may have some mild creases, scuffing, light discolouration, some spine splits etc but will remain in very presentable condition.
 
The use of Good+ and Good- will demonstrate an item that is very slightly above or very slightly below the standard of Good.
 
Fair
 
It is clear that the record has been played many times and there are a number of visible marks and noticeable scratches. There is some notable deterioration in sound quality but the record will still be listenable and would not be expected to jump. The cover and contents will all be present but may have suffered some creasing/folding and perhaps minor tearing or other damage. However, they will remain reasonably presentable.
 
The use of Fair+ and Fair- will demonstrate an item that is very slightly above the standard of Fair. We rarely sell records that we would consider worthy of a Fair- grading.
 
Poor & Bad
 
We do not sell records that we would consider worthy of a Poor or Bad grading. These are turned into coasters for use in our café, recycled in some other way or simply disposed of.
 
GRADING FOR CDs
 
Our grading for CDs uses the same general principles as for records and is based upon the visual appearance of the disc, packaging and case.
 
Unlike records, CDs are generally extremely resistant to scratches and will often play perfectly while looking absolutely terrible! However, that does not mean we will offer terrible looking CDs for sale. We won’t!
 
GRADING FOR CASSETTES
 
Once again, a common-sense approach is taken to grading cassettes, based on a visual inspection. Very often, direct print on the cassette shell will fade with use and this will be reflected in the grading of the item itself, even though the quality of the actual sound will not be affected in any way.
 
If you would like any more information about our grading systems, please do not hesitate to contact us.

THE VINYL FRONTIER RETURNS POLICY

Returns are accepted on all items within 30 days of the date of purchase. Items must be returned in their original condition. For example, a new and sealed item must be returned in its original, new and sealed condition. Please contact us first if you wish to return an item that is not in its original condition. We will then advise you if we are able to accept the return of the item. The buyer is responsible for return postage costs and will not receive reimbursement for original or return postage costs unless the item is faulty, damaged or significantly not as described. If the item is damaged, faulty or significantly not as described, we will refund all original and return postage costs. All item price and postage refunds will be credited to buyers upon safe receipt of the returned item. If the buyer chooses to return a damaged, faulty or significantly not as described item by any form of tracked delivery method which attracts additional postage costs, we will only refund the standard return delivery charge and not any additional costs. Please contact us for full details of how to return an item and/or obtain a refund.

Most purchases from business sellers are protected by the Consumer Contract Regulations 2013 which give you the right to cancel the purchase within 14 days after the day you receive the item.